Shipping policy
Thank you for shopping with Drift Cart. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
- During peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
3-5 Business days
Delivery times are estimates and may vary depending on courier services, weather conditions, and location accessibility.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided during checkout).
You can use the tracking number to monitor your shipment's progress.
Delayed Deliveries
While we strive to deliver orders on time, delays may occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Natural disasters
- Incorrect shipping information provided by customers
Drift Cart is not responsible for delays caused by third-party shipping providers.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for re-delivery.
Lost or Damaged Shipments
If your package is lost or arrives damaged:
- Contact us within 48 hours of delivery.
- Provide your order number and supporting photos (if applicable).
We will work with the shipping carrier to resolve the issue and provide an appropriate solution.
International Shipping
Currently, Drift Cart ships only within United States of America
If international shipping becomes available, this policy will be updated accordingly.